Frequently Asked Questions
How long will my project take?
At the beginning of every project I provide a timeline with check-in points where specific milestones are hit in the project (content delivered, site review, etc). Sometimes life happens and you or I will fall a little behind. I try to remain flexible about our schedule but do my very best to stick to our agreed upon timeline and hope you will too.
What if I don't like my designs?
This is rare because we do an extensive discovery process to be sure we’re on the same page before any designs are presented. Each project timeline has two rounds of refinements built in to get everything looking perfect, and additional rounds can be added at an hourly rate.
How does payment work?
Most projects begin with a 50% deposit, followed by invoices that are sent at predetermined check-points which are specified in the project timeline. All invoices may be paid by check or online witha credit card of via Paypal. If you want to set up a different payment plan for your project, just let me know and we can discuss a payment structure that works for you!
Why do you prefer squarespace?
I encourage my small-business clients to use Squarespace for a number of reasons but primarily for ease of use. While it does take some exploration and practice to learn the ins and outs, I find the platform to be user-friendly and ideal for handing over to anyone who wants to quickly and easily make updates to their site. I want you to feel like you have control over your site when we've completed your project.