resources & faqs

You've got questions, I've got answers
(or we'll work together to find one!)

 

Before or during our time working together you'll probably have some questions. Over time I've gathered a lot of useful resources and information that can help a project go smoothly, some of which I've put together for you here.

Still not finding what you need?

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•  frequently asked questions  •

 
 

How long will my project take?

At the beginning of every project I provide a timeline with check-in points where specific milestones are hit in the project (content delivered, beta site review, etc). Sometimes life happens and you or I will fall a little behind. I try to remain flexible about our schedule but do my very best to stick to our agreed upon timeline and hope you will too.

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I have a brand and a website I love — can we still work together?

Definitely! I have a lot of experience working with pre-established brands to supplement existing materials. You might be interested in the ala carte services if you already have a brand and website in place.

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What are your payment policies?

Projects begin with a 50% deposit, followed by invoices that are sent at predetermined check-points which are specified in the project timeline. All invoices are to be paid within 30 days of receipt and can be paid by check or online.

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Can you write my content?

Unfortunately, no. I'm happy to give feedback on your content and help to organize and style your text but it is not my expertise to create written materials for clients.

Why Do You Prefer Squarespace?

I've chosen to encourage my small-business clients to use Squarespace for ease-of-use purposes after launch. While it does take some exploration and practice to learn the ins and outs, I find the platform to be user-friendly and ideal for handing over to clients who want to quickly and easily make updates to their site. I want you to feel like you have control over your site when we're finished working together.

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Will you design a site for wordpress?

You bet. I've designed many websites for Wordpress and if you prefer that platform I'd love to work with you and a developer to make your site a reality!

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Can you make this update to my site for me?

After we launch your site you may find that there are still changes you want to make as your content grows and changes. If you'd like to continue working with me on your site I can be hired on retainer for continued site support, or at an hourly rate for small-batch changes.

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Do you have office hours?

I don't have set office hours, but I prefer to schedule one-on-one meetings on Tuesdays and Thursdays when my work space is the most quiet. I reply to emails and inquiries within 24 hours.

 

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